Privacy Policy

Last Updated: 2024. This policy outlines how Fairhouse Paper manages personal information in compliance with Alberta's Personal Information Protection Act (PIPA) and Canada's federal privacy standards.

Disclaimer: This document is provided for informational purposes only regarding Fairhouse Paper's data practices in Calgary, Alberta. It does not constitute legal advice. For specific legal inquiries regarding RRSP contributions or tax law, please consult a qualified professional.

1. Data Controller & Alberta Jurisdiction

Fairhouse Paper ("we", "us", or "our") operates as the primary data controller for personal information collected through our digital platforms focused on Group RRSP tax optimization. As a Calgary-based entity, our operations are governed primarily by the Personal Information Protection Act (PIPA) of Alberta.

We are committed to protecting the privacy of our clients and website visitors. This policy explains how we collect, use, and disclose the personal information of Albertans and other users in accordance with both PIPA and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

Contact our Privacy Officer at: 840 7th Ave SW, Calgary or via email at

2. Information We Collect

To provide accurate guidance on Group RRSP plans and tax deductions, we collect several categories of information:

  • Identity Data: Name, professional title, and employer details (to assess group plan eligibility).
  • Contact Data: Email address, phone number, and mailing address.
  • Financial Context: While we do not store full bank account numbers, we may process stated income brackets, current RRSP contribution levels, and tax bracket information provided by you to calculate potential savings.
  • Technical Data: IP address, browser type, time zone settings, and location data (Calgary/Alberta specific).
  • Usage Data: Information about how you navigate our RRSP guides and tax calculators.

3. Purpose & Legal Basis for Processing

Under PIPA, we collect and use information only for purposes that a reasonable person would consider appropriate in the circumstances. These include:

  1. Consent: By submitting a form to request an RRSP consultation, you provide express consent for us to contact you.
  2. Service Delivery: To provide personalized tax deduction projections and Group RRSP fund selection advice.
  3. Legal Compliance: To meet regulatory requirements set by the Alberta Securities Commission or federal tax authorities where applicable.
  4. Legitimate Interest: To improve our website functionality and ensure our Alberta-specific tax content remains relevant to our users.

4. Data Retention & Security

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically, lead data is retained for 24 months unless a professional relationship is established.

Security Measures: Fairhouse Paper employs industry-standard SSL encryption, restricted access protocols, and secure server environments to protect your data from unauthorized access, collection, use, or disclosure. We conduct regular audits of our security practices to ensure compliance with Alberta privacy standards.

5. Disclosure to Third Parties

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Fairhouse Paper does not sell your personal information. We may share data with:

  • Service Providers: IT hosting and CRM providers who assist in our operations under strict confidentiality agreements.
  • Financial Institutions: Only upon your request, to facilitate the setup of a Group RRSP plan with your employer's chosen provider.
  • Legal Authorities: When required by law or to protect our legal rights under Canadian law.

Some service providers may be located outside of Alberta or Canada. In such cases, your personal information may be subject to the laws of those jurisdictions.

6. Your Rights & Access

Under PIPA, you have the following rights regarding your personal information:

  • Right of Access: You may request a copy of the personal information we hold about you.
  • Right of Correction: You may request that we correct any inaccuracies in your personal data.
  • Right to Withdraw Consent: You may withdraw your consent for data processing at any time, subject to legal or contractual restrictions and reasonable notice.

To exercise these rights, please submit a written request to our Privacy Officer. We will respond to your request within 45 days, as required by Alberta law.

7. Cookies & Tracking

Our website uses cookies to enhance user experience and analyze traffic. This includes:

  • Necessary Cookies: Essential for website navigation.
  • Analytical Cookies: Help us understand which RRSP topics (e.g., Alberta tax context) are most visited.

You can manage your preferences through our Cookie Policy or via your browser settings.

Questions or Complaints?

If you have concerns about how your data is handled, please contact us. If we are unable to resolve your concern, you have the right to contact the Office of the Information and Privacy Commissioner of Alberta.

Phone: +1 (728) 652-6624 Email: Address: 840 7th Ave SW, Calgary
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